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Psychological Safetyat Work
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Global

Speaking Up: Overcoming the Bystander and Hierarchy Effect

A 10-minute foundation micro-course for frontline staff and individual contributors. It explains why people stay silent at work and offers low-risk conversational frameworks for questioning assumptions, voicing doubts and flagging process risks upward. It also separates general good practice from legal duties that need local verification.

This micro-course has two short text lessons and a 10-question quiz (passmark 80%). Lesson 1 covers the psychology of silence, including the bystander effect and the hierarchy effect. Lesson 2 gives practical, low-risk phrases and a simple structure for raising doubts and process risks with colleagues and managers. It also explains why legal references must be checked locally. The content is country-neutral and describes suggested practice, not statutory requirements. It is not accredited training and does not certify compliance. Speaking up is one part of a healthy workplace and does not replace work-design controls or employee consultation.

Outline

  1. 1. Module 1: Why We Stay Silent and How to Speak Up Safely

    • The Psychology of Silence: Bystanders and Hierarchytext
    • Low-Risk Ways to Voice Doubts and Flag Risks Upwardtext

  2. 2. Module 2: Knowledge Check

    • Speaking Up Quizquiz