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Australia

Active Bystander Action: Ending Harassment, Disrespect & Hostility

Practise safer interventions using Direct, Distract, Delegate, Delay and Document, with clear boundaries around consent and immediate safety.

Active Bystander Action: Ending Harassment, Disrespect & Hostility

Practise safer interventions using Direct, Distract, Delegate, Delay and Document, with clear boundaries around consent and immediate safety.

For

All staff, managers and frontline teams

Learning outcomes

  1. Select a safe 5D response rather than escalating an unsafe confrontation
  2. Support affected colleagues without taking control away from them
  3. Use confidential reporting and handle documentation lawfully

Delivery options

  1. 15-minute scenario-based micro-course
  2. 60-minute workshop with anonymous scenario polls
  3. 2-hour roleplay and script-practice session

Educational draft for review, not legal advice, accreditation or proof of compliance. Confirm current Commonwealth, state or territory law and relevant industrial instruments. Training supports, but does not replace, effective risk controls. Suggested learning durations and refresh reviews are programme recommendations, not universal statutory requirements.

Outline

  1. 1. Daily practice and worker voice

    • Select a safe 5D response rather than escalating an unsafe confrontationtext
    • Support affected colleagues without taking control away from themtext
    • Use confidential reporting and handle documentation lawfullytext
  2. 2. Scenario lab and practical tools

    • Decision scenario: choose a safer responsetext
    • Workplace toolkit and action commitmenttext
  3. 3. Knowledge check

    • Apply the learning: four-question assessmentquiz